USAA and Harris Bank are Most Reputable Banks in 2018

USAA and Harris Bank are the most reputable banks in the United States this year, according to Reputation Institute and American Banker’s 2018 Annual Survey of Bank Reputations. “This year’s results reveal that workplace, governance, leadership and financial performance are most important to banking customers,” said Brad Hecht, Senior Managing Director of Americas at Reputation Institute. “A strong reputation is especially important for a bank as it facilitates customer appeal and loyalty, operating license from policymakers and regulators, and employee attraction and retention. For the first time, governance is the…

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