Tag: Thames Water

Thames Water pledges record investment in sewage treatment works and sewer networks to reduce pollution 

Stuart Mitchell

Thames Water is announcing its commitment to invest £1.6 billion on its sewage treatment works and sewer networks over the next two years.  This investment includes significant upgrades to wastewater treatment plants and sewerage networks to reduce storm discharges and pollution incidents. It will help Thames Water achieve its commitment to reduce the total annual duration of discharges by 50% by 2030 compared to a 2020 baseline. This commitment includes an 80% reduction in discharges in particularly sensitive catchments. Over the next two years, starting in April, Thames Water will…

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Less concrete, more jungle: over £3 million of funding for nature schemes to tackle flooding

Stuart Mitchell

Thames Water is funding 20 nature-based schemes to tackle flooding in London and the Thames Valley.  Local authorities, who have a shared responsibility for managing surface water, and schools were among those invited to bid for a share of £1.8 million to create ‘sustainable urban drainage schemes’ or SuDS to address local flooding challenges and put in place more green spaces. SuDS work by slowing down the rate at which rainwater runs off into drains and is absorbed into the ground, so the flow of water reaching the sewers is…

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Thames Water announces partnership with national disability charity Sense to help more customers with complex needs

Stuart Mitchell

Thames Water and national disability charity Sense are launching a partnership to encourage those customers and families of people with complex disabilities to join Thames Water’s priority services register. Sense will signpost its London and Thames Valley based community to Thames Water’s priority services and sharing information about the register via its communications platforms such as its social media and website and through its charity shops.  The two organisations have worked with Eva and Daisy, who are supported by Sense, on a video to raise awareness of the register. The…

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Thames Water publishes new roadmap to Net Zero

Stuart Mitchell

Having started at a London sewage works nine decades ago, Thames Water has published the final stage of its roadmap to achieving net zero carbon emissions across all operations by 2030. The UK’s largest water supplier is committed to leading the future of energy transition by transforming the way it creates and uses power to become carbon neutral by 2030, having cut emissions by almost 70 per cent since 1990. The company, which has been producing renewable energy at Mogden sewage works since the 1930s, aims to be carbon negative…

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Thames Water lends support to domestic abuse victims

Stuart Mitchell

Thames Water has become the first water company to provide an ‘Online Safe Spaces’ service to support victims of domestic abuse.  ‘Online Safe Spaces’ is a virtual portal which provides a pop-up window on a company’s website to help abuse victims access support and advice, while leaving no internet history trace. It also provides quick exit options for the person seeking information.  During the first national lockdown the domestic abuse charity Refuge reported an increase in demand for its National Domestic Abuse Helpline services, while Women’s Aid reported lockdown restrictions…

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