Britain is a nation famed for its politeness and good manners, with ‘excuse me,’ ‘sorry, ‘please,’ and ‘thank you’ being some of the nation’s most commonly used expressions. However, new research has shown that despite saying ‘thank you’ to others 59 times a day, we struggle to find the words to express our gratitude when it matters most. In the average day, actions which trigger the word ‘thank you’ include holding a door open (69%), making a cup of tea (59%) or at the end of an email or phone…
Read MoreRankin & Anthony Nolan join forces in ‘The Silent Thank You’ campaign
