Tag: Business Banking Resolution Service

The Business Banking Resolution Service (BBRS), an independent and free service established to resolve disputes between SMEs and their bank, has now been in operation for two years. It gives eligible SMEs the opportunity to have their banking complaint heard, without the need for litigation or external legal support, with a view to delivering fair, reasonable and independent outcomes. The BBRS was established in response to the commitments made by the banking and finance industry following the Simon Walker Review, which identified the need for an independent service to resolve…

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The Business Banking Resolution Service (BBRS) is appealing to small and mid-sized businesses (SMEs) across the UK to see if their unresolved banking disputes can be tackled. Eligible SMEs with long-standing banking complaints must register their case with the BBRS before the historical scheme closes on 14 February 2023. The BBRS is a not-for-profit, independent service, established to resolve disputes between SMEs and their bank. The service resolves disputes based on what is fair and reasonable for each case. Businesses going through the service will be assigned a dispute resolution specialist…

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