Provide individual support to victims of sustained online hate, Charities Against Hate urges social media platforms

Social media platforms should give people who experience severe or sustained hate and harassment direct access to support from an employee, a coalition of charities is urging. Charities Against Hate, a voluntary group including representatives of more than 40 leading charities, says platforms are “miles behind other companies” in supporting people who have been harmed or put in danger through using their services. CAH has published 16 recommendations for social media companies to consider in tackling online hate. The group has previously found that the majority of charity staff and…

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81% Of Uk Charity Beneficiaries Have Personally Experienced Or Witnessed Online Hate

Leading charities have urged a united front to combat hate speech online after a survey conducted by Charities Against Hate, revealed that: Of the 224 charity beneficiaries who responded to the survey 81% had experienced hate online themselves or witnessed others being targeted. 77% of charity staff have not received any training to support them in dealing with online hate. Beneficiaries said that their experiences of online hate made them feel angry (61%), frustrated (51%) and upset (47%). Almost half of those who have experienced online hate reported that it…

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