Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, released findings from its 2023 Home Delivery Sustainability Report: Consumers Expect More! survey, which examined consumer sentiment of retailers’ sustainability practices around their delivery operations. The survey found that only 43% of consumers felt retailers were doing a good job of using sustainable delivery practices. Over 60%, however, indicated they were quite/very interested in environmentally friendly delivery methods. Additionally, 59% said they are willing to act if they’re not satisfied with retailers’ sustainable delivery efforts. The study of 8,000 consumers across nine European countries, Canada and the…
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Descartes’ Study Reveals 62% of Consumers Dissatisfied with Retailers’ Sustainability Efforts for Delivery
Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, released findings from its survey Retailers: Sustainability is Not a Challenge, It’s an Opportunity, which examined consumer sentiment of retailers’ sustainability practices around their delivery operations. The survey found that only 38% of consumers felt retailers were doing a good job of using sustainable delivery practices. Over 50%, however, indicated they were quite/very interested in environmentally friendly delivery methods, and 54% would be willing to accept longer lead times for an environmentally friendly delivery. The study of over…
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