The cancellations rate for regular donations made via Direct Debit to UK charities fell to their lowest ever level this summer, due both to fewer new donors being recruited, and a conscious effort from existing donors to continue their support during the pandemic. According to figures from UK charity payments specialist Rapidata, the average cancellation rate was consistently under 2% during the five-month mid-pandemic period of May to September, with a record low of 1.32% seen in July, compared to 2.45% in July 2019. Scott Gray, Rapidata lead and head…
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