Fundraising Regulator publishes its latest Annual Report and Accounts, which reflect the impact of Coronavirus on fundraising

The Fundraising Regulator has published its latest annual report and published the following post on their website here: Today we published our latest Annual Report and Accounts, which highlight how we reprioritised our work amid the unprecedented challenges facing the fundraising sector from March 2020 onwards. Our reporting period (1 September 2019 to 31 August 2020) falls six months before and six months after the Coronavirus pandemic began. The report explains how, in response to the pandemic, we focused our efforts on producing guidance to ensure that both fundraisers and…

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Fundraising Regulator publishes fourth Annual Complaints Report

The Fundraising Regulator has published its fourth Annual Complaints Report, which analyses complaints we have received over the past year, alongside complaints reported by some of the UK’s largest charities.  Complaints to the Fundraising Regulator from members of the public have increased marginally by 13% compared to last year. In total, we received 836 complaints, compared to 737 in 2018/19. The methods of fundraising most complained about to us were charity bags (22%), online fundraising (11%) and face-to-face fundraising (11%). Throughout 2019/20, we received 131 complaints about unwanted charity bags,…

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Fundraising Regulator publishes results of review into compliance with fundraising reporting requirements

The Fundraising Regulator has published the results of its latest review into charities’ compliance with the fundraising reporting requirements in Section 13 of the Charities (Protection and Social Investment) Act 2016 and has updated its guidance to support charities to meet the requirements. It is a legal requirement under the Act for charities registered in England and Wales with a gross income of over £1 million to include statements on their fundraising activities in their annual report. The review assesses a sample of 187 charity annual reports against the six…

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Fundraising Regulator publishes guidance to help public in setting up appeals

Priya Warner, Head of Policy at the Fundraising Regulator has published a post on their website to help the public in settinmg up COVID-19 appeals. The British public is extremely generous when it comes to giving to charity – so much so, that fundraising activities, from coffee mornings to marathons, have become a key part of our social calendars. Since social distancing measures came into place, the public has continued to find ways to support important causes, with a vast amount of fundraising taking place online.   I’ve seen a…

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Fundraising Regulator publishes Complaints Report 2018/19

Direct mail overtook door-to-door as the most complained about method of fundraising among the biggest charities in 2018-19, a report from regulator has found. The Fundraising Regulator published its annual Complaints Report today, looking at complaints received both by the regulator itself and by 58 charities that spend more than £5m a year on fundraising. Decrease in complaints at biggest charities These charities, which according to the report “represent a significant proportion of all complaints handled by the sector”, reported 20,541 fundraising complaints in 2018-19, a slight decrease (6 per cent)…

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