Fundraising Regulator strengthens Fundraising Preference Service following independent review

The Fundraising Regulator has unveiled changes to the Fundraising Preference Service (FPS) – the tool that allows people to stop direct marketing communications from charities – which strengthen the service for both charities and members of the public.  The changes have been implemented in response to an independent review of the FPS, which found that the service continues to provide an important backstop for people who may be feeling overwhelmed by contact from charities.  In response to the review’s recommendations, members of the public can now request that up to…

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Fundraising Regulator’s Annual Report reveals highest levy payment rate to date as regulator supports fundraisers to navigate COVID-19

The Fundraising Regulator has published its latest annual report and accounts, which reveals a 98% payment rate of the voluntary Fundraising Levy over the past year – the highest rate to date – as charities continue to commit to voluntary regulation.  During the reporting period, which covers 1 September 2020 to 31 August 2021, 1,974 eligible fundraising organisations contributed a total of £2.17 million to the levy, which funds the UK’s model of voluntary fundraising regulation. We also had a 26% increase in smaller charity registrations. A total of 4,975…

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Public urged to donate safely this Christmas as it’s revealed £1.6m was lost to online charity fraud over the past year

The Fundraising Regulator, the Charity Commission for England and Wales, National Trading Standards and Action Fraud are joining forces to call on the public to give safely when donating online. Data from Action Fraud reveals that £1.6m of the public’s money was lost to online charity fraud over the past year. The fraud captured by this data includes asks for donations for non-existent charities and the fraudulent collection of funds from genuine charities. Action Fraud’s data shows that the £1.6m loss to fraud is up by 16% on the figure…

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Fundraising Regulator’s Annual Complaints Report finds complaints about online fundraising increased by 252% during the pandemic

Online fundraising was the most complained about method of fundraising during the height of the pandemic, according to the Fundraising Regulator’s latest Annual Complaints Report. From 1 April 2020 to 31 March 2021, 56 of the UK’s largest fundraising charities reported 5,836 complaints about online fundraising to the Fundraising Regulator, which is a 252% increase on the figure reported in the previous year.  Online fundraising methods include social media, charity websites and advertising banners. It is the first time in four years that online fundraising is the most complained about…

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Fundraising Regulator publishes its latest Annual Report and Accounts, which reflect the impact of Coronavirus on fundraising

The Fundraising Regulator has published its latest annual report and published the following post on their website here: Today we published our latest Annual Report and Accounts, which highlight how we reprioritised our work amid the unprecedented challenges facing the fundraising sector from March 2020 onwards. Our reporting period (1 September 2019 to 31 August 2020) falls six months before and six months after the Coronavirus pandemic began. The report explains how, in response to the pandemic, we focused our efforts on producing guidance to ensure that both fundraisers and…

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