Tag: Fundraising Regulator

Fundraising Regulator publishes Complaints Report 2018/19

Stuart Mitchell

Direct mail overtook door-to-door as the most complained about method of fundraising among the biggest charities in 2018-19, a report from regulator has found. The Fundraising Regulator published its annual Complaints Report today, looking at complaints received both by the regulator itself and by 58 charities that spend more than £5m a year on fundraising. Decrease in complaints at biggest charities These charities, which according to the report “represent a significant proportion of all complaints handled by the sector”, reported 20,541 fundraising complaints in 2018-19, a slight decrease (6 per cent)…

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Fundraising Regulator publishes new Charities (Protection and Social Investment) Act 2016 guidance

Stuart Mitchell

To prepare charities for the reporting year ahead, the Fundraising Regulator has published new guidance to help charities fully comply with the fundraising reporting requirements in the Charities (Protection and Social Investment) Act 2016 (the Act). Under the Act, charities are required to provide a statement on fundraising in their annual reports. The requirements are designed to reinforce responsibility and accountability for fundraising and encourages charities to demonstrate their commitment to protecting donors and the public, including people in vulnerable circumstances, from poor fundraising practices. We publish our guidance following an analysis we…

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New fundraising code published

Stuart Mitchell

The newly improved Code of Fundraising Practice has just been published by the Fundraising Regulator, and will come into effect in October 2019. The changes are designed to make it easier for fundraisers, charities and third-party organisations to understand the standards expected of them when fundraising. The new code is also easier for the public to use, so they can know what to expect from ethical fundraising. The changes include: adding the rulebooks and legal appendices to the code, so that all standards can be found in one place a…

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Code of fundraising practice: consultation opens

Stuart Mitchell

A consultation on the accessibility of the fundraising code is now open. It aims to ensure the code is a straightforward and practical tool for fundraisers and the public. The consultation looks at the style, presentation, clarity and accessibility of the code. The Fundraising Regulator is asking for feedback on a new draft that includes: A new table of contents and simple ordering of the content. A “plain English” review of the language used in the code. A new introduction. A glossary of key terms used within the code. A table…

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