Tag: Virgin Media O2

Virgin Media O2 is pledging to help 500,000 low-income households stay connected as part of its new ESG strategy, the Responsible Business Plan.  Through the new strategy, the operator is embedding ESG into every aspect of the business, taking greater ownership over the full lifecycle of its operations – from how its network is built and run, to the impact its products and services have on people’s lives.  This includes reducing its environmental impact, making connectivity accessible, supporting customers to navigate the digital world safely, and keeping technology in use for…

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Virgin Media O2 is doubling down on its commitments to use renewable energy and to achieve net zero carbon emissions after agreeing a long-term Power Purchase Agreement with egg Power.  Under the 10-year agreement, egg Power will supply Virgin Media O2 with solar energy from its new solar farm in Suffolk, which is expected to become operational in 2027. The project is expected to provide around 5% of Virgin Media O2’s total energy supply.   This agreement builds on Virgin Media O2’s ongoing approach to secure a long-term clean energy supply…

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Virgin Media O2 has helped close the digital divide by providing one million people with free data, devices, and greater access to its network in rural areas.  The company has achieved its ambitious five-year goal to help tackle digital exclusion as part of its 2022 to 2025 sustainability strategy, the Better Connections Plan.  It has connected people experiencing digital exclusion with a range of comprehensive programmes and pioneering partnerships that have provided targeted and long-lasting support, helping them to get online and stay in touch with loved ones.   On top of this, the operator has also provided 8.5 million people with digital skills training and online safety advice – exceeding its six million goal. Game-changing Together, it means people can access…

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To mark Global Recycling Day (18 March), Virgin Media O2 is revealing it paid out £6.6 million to customers trading in their unwanted tech in 2025, as more than 85,500 devices were given a second life through its O2 Recycle service.   The figures come as new research reveals millions of smartphones are falling out of circulation too soon. More than four in ten Brits (43%) admit they have replaced a device that could have been repaired, while almost eight in ten (79%) say they have at least one old smartphone sitting unused in a…

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Virgin Media O2 is doubling down on its commitment to tackle digital exclusion, by pledging to donate 12,000 phones to people who need them throughout 2026.  Following the success of its 2025 commitment, where it also provided around 12,000 refurbished phones to those experiencing financial hardship, this year, the operator will again donate devices via its Community Calling programme with environmental charity, Hubbub, to help people in need get online.    The initiative will rehome phones through a nationwide network of charity partners and community groups, including The Multibank, which Virgin Media O2 began supporting last…

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