Third Sector Podcast #7: Charity shops

Enclosed below is the new Third Sector podcast which may be of inteerst to some of our readers:

In this episode, we take a look at the charity shop market, the Code of Fundraising Practice and social media crisis communications

Our seventh monthly podcast looks at charity shops, delving into the benefits and challenges of charity retail. 

Features and analysis writer Rebecca Cooney speaks to Jason Lomas, head of portfolio development at the disability equality charity Scope, Reena Mukherji, director of the Octavia Foundation, which provides community support and opportunities for people in London, and Robin Osterley, chief executive of the Charity Retail Association

They discuss what charity shops can do for a charity, how they are perceived by the public and how, in the wake of the Charity Commission report on Oxfam, charities can safeguard their retail volunteers. 

Deputy editor Emily Burt speaks to Kirsty Marrins, the Third Sector blogger and digital communications consultant, about how to handle a backlash on social media and charities’ responsibility to ensure the wellbeing of their social media staff.

For more on this subject, check out Kirsty’s blog for Third Sector here

Later in the podcast, Rebecca talks to Priya Warner, head of policy at the Fundraising Regulator, about what to expect from the newly revamped Code of Fundraising Practice

If you have comments on this edition of the podcast, please let us know your thoughts on Twitter at @thirdsector or email us at

We would like to thank our guests for joining us.

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