The Chartered Institute of Public Relations’ (CIPR) Engage podcast has returned with a new episode exploring strategies to manage organisational reputation, risk, and resilience.
Episode 17 – Leadership, preparedness and managing reputation in a crisis – features in-depth discussions on navigating challenges in today’s complex communication landscape. From missing airplanes to Novichok poisonings, the episode explores real-world crisis scenarios, offering practical insights for PR professionals facing diverse and interconnected risks.
Hosted by Charlotte West, VP of Global Communications at Lenovo, the podcast examines key areas of crisis communication and reputation management. It delves into the importance of crisis preparedness, the role of data in decision-making, the evolving relationship between communications leaders and senior management, how to integrate resilience into PR strategies, and more.
Joining host Charlotte are:
- Rod Cartwright, Visting Fellow and MA Advisory Panel Chair at Cardiff University and Special Advisor to the CIPR’s Crisis Communications Network
- Sarah Thomas, Group Account Director at See Media
In an era of permacrisis, this episode of Engage offers invaluable insights for PR practitioners navigating the complex landscape of reputation management and crisis communication. Our guests provide a wealth of practical advice, from the importance of preparedness to the critical role of empathy in crisis response. Their discussion underscores the crucial and evolving nature of our profession and the vital role communicators play in helping organisations make sense of an increasingly complicated world.
Debbie West Chart.PR, MCIPR, Chair CIPR Podcast Editorial Board
