Fundraising Regulator’s Annual Complaints Report finds complaints about online fundraising increased by 252% during the pandemic

Online fundraising was the most complained about method of fundraising during the height of the pandemic, according to the Fundraising Regulator’s latest Annual Complaints Report. From 1 April 2020 to 31 March 2021, 56 of the UK’s largest fundraising charities reported 5,836 complaints about online fundraising to the Fundraising Regulator, which is a 252% increase on the figure reported in the previous year.  Online fundraising methods include social media, charity websites and advertising banners. It is the first time in four years that online fundraising is the most complained about…

Read More