The Chartered Institute of Public Relations’ (CIPR) Crisis Communications Network has launched a new best practice guide to help PR professionals navigate the challenges of crisis communication in the age of social media. The new resource – Crisis Communication and Social Media – is the second in a series from the Network designed to equip PR and communications professionals with knowledge, strategies, and insights needed to prepare for, mitigate, and manage organisational crises across digital platforms. Built around the five-stage model of a crisis, the guide combines real life case…
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