Which? is calling for online retailers to make it easier for shoppers to specify delivery instructions as new research shows that seven in 10 disabled consumers experienced delivery problems in the last year. A joint survey carried out by Which? and the Research Institute of Disabled Consumers found that seven in 10 (72%) disabled consumers surveyed had faced one or more problems with a delivery over the last 12 months. Half of those with a delivery issue (53%) said the courier did not wait long enough for them to answer…
Read MoreSeven in 10 disabled consumers have faced delivery problems in the past year, Which? reveals
