Tag: Which?

‘Scamscriptions’ and recurring payment traps on the rise, Which? warns

Stuart Mitchell

Which? is warning consumers to be on the lookout for ‘scamscriptions’ and recurring payment traps as they have become one of the most common types of reports to Which?’s scam sharer tool.  In recent months, complaints about unwanted recurring payments have dominated scam reports shared with Which? through the consumer champion’s scam sharer tool.  Scammers seem to have been ramping up their efforts. When Which? surveyed more than 2,000 consumers in November 2023 about when they most recently saw unexpected recurring payments from companies they did not recognise in their bank statements…

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Social media platforms and search engines still littered with scam ads, Which? finds

Stuart Mitchell

Social media platforms and search engines are still littered with scam ads, showing that the tech giants have not got their houses in order and are failing to protect their users from scams ahead of the Online Safety Act coming into force, Which? has found. The consumer champion looked at scams appearing on online platforms and found blatant fraudulent advertising, from copycats of major retail brands, to investment scams and ‘recovery’ scams, which target previous victims of scams. Scam adverts using the identities of celebrities such as Richard Branson, despite…

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Disabled consumers are missing out on live events due to an accessibility lottery, Which? warns

Stuart Mitchell

Some venues and ticket sites could be in breach of discrimination law, Which? warns, as new research from the consumer champion and the Research Institute of Disabled Consumers finds half of disabled consumers face access issues at some live events.  Which? and the Research Institute of Disabled Consumers surveyed a panel of 705 disabled consumers to uncover the issues they face when booking and attending live events.  Half of disabled consumers surveyed who attended a live event in the last year – such as a music, theatre, comedy or sports…

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Triodos Bank UK earns new Which? Eco Provider award

Stuart Mitchell

Triodos Bank UK has been named as an Eco Provider by Which? Money in their first ever analysis of the environmental credentials of UK current accounts. Triodos was recognised for having no exposure to fossil fuels and having clear, public environmental policies. Which?, the UK’s most popular consumer association, recognised these factors as an important part of its Eco Provider assessment. In a lengthy research process, Which? examined the claims of 13 of the UK’s leading current account providers, working with Reclaim Finance (a non-profit research organisation) to analyse fossil…

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Government must take the lead in supporting consumers who face challenges switching to electric vehicles and heat pumps, Which? warns

Stuart Mitchell

Consumers recognise their role in reducing their climate impact but need more support in order to make the switch to more expensive green technologies such as electric vehicles and heat pumps, Which? research has found.  The consumer champion is concerned that the government weakening its green targets risks endangering the business investment that consumers need to play their part in tackling climate change. Which?’s research revealed that a majority of people want to do their bit to help combat climate change, with three in four (78%) UK adults expressing concern…

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