Misleading customer service ads on Google are costing consumers, Which? reveals

Consumers are being misled into using claims firms or dialling premium-rate numbers when trying to make an insurance claim, because ‘click to dial’ ads are appearing above insurers’ websites on Google, a Which? investigation has found.  Which? analysed search results for the terms people most commonly use when searching for their car insurer’s phone number on Google, the default search engine on Android phones and Apple iPhones. The consumer champion found claims management companies (CMCs) and premium-rate call connecting services competing for their adverts to appear above the insurer’s own website. …

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EV manufacturers and tech companies pledge to exclude ocean minerals from their supply chains

BMW, in partnership with the World Wildlife Fund (WWF) and joined by Samsung SDI, Google and Volvo Group, announced that it is committing to not use minerals mined from the ocean in their electric vehicle batteries. This announcement—which will make waves in the electric vehicle (EV) market—makes clear the rapid growth in EVs needed for tackling climate change does not need to be responsible for severe and irreversible damage to ocean biodiversity, fisheries and carbon stores.  By committing to excluding ocean minerals from their supply chains, these companies offer a…

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Google announces next steps on the journey to sustainable hardware

As we continue to experience the effects of climate change across the world and in our own backyards, being responsible for our impact on the environment and in our community is essential. Earlier this year, Google announced their climate action plan for the next decade, their most ambitious yet. And today, they want to tell you about their progress and share additional sustainability goals that Google’s consumer hardware team is committed to. This was announced via a Google blog by David Bourne, Sustainability Systems Architect, reproduced below: More sustainable products …

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ASA – Google joins the European Advertising Standards Alliance

The ASA/CAP have released a post called: Google joins the European Advertising Standards Alliance. I have enclosed the text of the link below, but please have a look at the ASA/CAP site as there are lots of things of interest to anyone with an interest in Ethical Marketing. We warmly welcome the announcement today that Google has joined the European Advertising Standards Alliance (EASA). Google is the first corporate member of the Alliance and partner of the advertising self-regulatory (SR) network. EASA, of which we are a founding member, is the umbrella…

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Alliance for Water Stewardship (AWS) North America Announces Google Achieves AWS Certification

The Alliance for Water Stewardship (AWS) North America have announced Google achieved AWS certification at its Mountain View, Calif., Los Angeles, Calif., and Dublin, Ireland campuses under the AWS Standard. Earning AWS certification for commercial office space demonstrates Google’s commitment to understanding the complex issues and opportunities within the watersheds it operates and to work with local stakeholders to achieve the five outcomes of water stewardship to include: sustainable water balance, good water quality, good water governance, the healthy status of important water-related areas (rivers, marshes, etc.), and safe water…

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