The ASA Clamp down on misleading pricing practices by secondary ticketing providers

The ASA have taken action against four of the main operators in the secondary ticketing sector [StubHub UK, viagogo AG, Seatwave Ltd, GET ME IN! Ltd] – banning the misleading presentation of pricing information on their websites. Their action responds to ongoing concerns (including from the campaign group Fanfair Alliance) about misleading pricing by secondary ticketing providers. Following formal investigations which ran concurrently as part of a sector-wide sweep, they found that the advertisers were not upfront and clear with consumers about additional ticket fees and charges that were added…

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