Annual survey gives insight into people’s information rights views

As the UK economy adjusts to the impact of COVID-19, it has never been more important for organisations to understand what their customers want and expect. Data protection is an important part of that picture. The past six months has seen a sharp acceleration in the use of digital services, which often rely on people trusting that their personal information will be handled fairly, lawfully and transparently. As a regulator, we play an important role in enabling innovation and enforcing the law. That work includes helping organisations to understand what…

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ICO launches self-assessment Freedom of Information toolkit

The Information Commissioner’s Office (ICO) has launched an online toolkit to help public authorities respond to Freedom of Information (FOI) requests as organisations prepare to recover from the coronavirus pandemic. The toolkit is designed to help public authorities self-assess their performance in responding to FOI requests. It generates a bespoke report which helps to identify areas for improvement and where action needs to be taken. Deborah Clark, ICO Group Manager Insight and Compliance, said: “Whilst the ICO remains pragmatic in its regulatory approach, we also now expect organisations to start putting…

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