John Lewis introduces new pledge on Quality & Value

John Lewis is pledging a £500m investment to give John Lewis quality at great value prices – as shoppers become more cost conscious this year. The following statement was on their website: John Lewis is the brand you can trust for Quality & Value. Our Never Knowingly Undersold pledge has given customers reassurance for nearly a century. However, Never Knowingly Undersold is no longer enough to assure trust because it applies to fewer and fewer sales as shopping moves increasingly online, and isn’t applicable to online-only retailers. So, we’re replacing…

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John Lewis to fund sustainable cashmere programme in Inner Mongolia in effort to safeguard the future of the cashmere sector

John Lewis has announced plans to fund a three year programme run by the Sustainable Fibre Alliance (SFA), to support the expansion of the SFA’s new Cashmere Standard from Mongolia to the Inner Mongolia region of China.  Climate change and increased global demand for cashmere are putting pressure on the fragile ecosystems the cashmere industry relies upon.  In response to this, a global standard has been developed by the SFA to promote best practice in land management, animal welfare, fibre processing and supply chain transparency; ensuring the long-term viability of…

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Give a Little Love campaign raises £3m

John Lewis and Waitrose raised more than £3m for FareShare, Home-Start, and other local charities, through its Give a Little Love campaign. “We are thrilled to have been able to make such a difference. As the impact of this cruel pandemic is felt more deeply across society, we know that now is not the time to take our foot off the pedal. We are hard at work with FareShare to see how we can even further supply food to those who are going hungry.” James Bailey, Executive Director of Waitrose…

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Waitrose and John Lewis to continue their support for vulnerable families impacted by the pandemic

John Lewis and Waitrose have pledged to continue their efforts to support families in need with a raft of initiatives designed to provide nutrition, warmth and comfort for the vulnerable over the third lockdown and beyond.  The 2020 Christmas campaign had a message of kindness at its heart and raised over £3m for charities Home-Start and FareShare, with Partners, customers and communities all coming together to Give A Little Love. Home-Start, which relies on a network of trained volunteers, supported 10,000 families during the Christmas period – double the number they…

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John Lewis and Waitrose launch 100 new virtual experiences to keep the nation entertained and reveals how we shopped through Week 1 of Lockdown 3.0

John Lewis and Waitrose have launched more than 100 virtual services and experiences, all designed to entertain the nation while we are stuck indoors for the third national lockdown.  As easy as logging into a virtual class, customers can access the advice and support of Partners from the comfort of their own homes.  Virtual classes, events and experiences include:  Sewing machine classes for beginners Expert styling advice on how to dress for the perfect Zoom date  How to make your own plant hanger How to cook a romantic stay-at-home Valentine’s…

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