Thursday 3rd December marks International Day of People with Disability (IDPD), originally created by the United Nations and designed to bring awareness and celebrate the diversity of the global community. This years’ theme is ‘not all disabilities are visible’, something Leeds-based behavioural research and UX consultancy, SimpleUsability, is keen to encourage businesses to consider when interacting with their customers. After SimpleUsability’s research moved to become 100% remote this year, the team reconsidered how they could improve the way the firm recruits and researches with participants with a variety of needs…
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