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Four in ten marketers are using scenario planning, a tool that enables marketers to model multiple economic scenarios in advance, and stress-test different decisions, as well as restructuring teams to be more agile and responsive to macro changes.
Alex Craddock, Chief Marketing and Content Officer, Citi, says: “We’ve had a lot of uncertainty this year, which has caused volatility… Markets have proven to be pretty resilient up until now; at some stage, that resilience will start to wane.”
- AI disruption is a top concern: Three in five (59%) marketers are worried about AI disruption – more than double (28%) of those who were concerned in 2023.
Marketers have moved beyond experimenting with AI and are now using it with more purpose. The most popular tasks for AI include summarising large texts (76%), competitor and category analysis (74%) and customer insights (60%).
However, growing concerns reflect a general mood of uncertainty around AI: its potential benefits and limitations, its impact on existing workflows, creative processes, and changes in employment. Over a third (35%) of marketers are worried that AI will replace several human functions in marketing over the next three years.
More agencies (40%) feel threatened by AI than brand marketers (30%), which are leaning into AI to scale faster, cheaper and become more independent as budgets tighten. In response, agencies are building their own AI capabilities to defend their value, particularly amidst competition from AI-powered tech platforms.
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