Mental Health Awareness Week 2018: PRCA launches support helpline

The PRCA is pleased to announce that it has partnered with Health Assured to deliver a counselling support helpline for its members. The announcement comes during Mental Health Awareness Week.

The helpline provides access to one-off counselling support for emotional problems. It is a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues. Confidential support is available and, dependent on the nature of the issue, one-off counselling or guidance can be provided by fully qualified professionals via the telephone.

The helpline also provides medical information, legal information, bereavement assistance, and Cognitive Behavioural Therapy online. The helpline is available 24 hours a day, 7 days a week, 365 days a year. To access the helpline, please contact 0800 389 0287 and quote 80002.

Health Assured is an independent organisation that works to a robust professional code of strict confidentiality.

In support of Mental Health Awareness Week, the PRCA has also relaunched its PRCA Mental Health Toolkit, featuring updated resources to help organisations and employees manage mental health issues in the workplace. The toolkit features resources from leading mental health charities such as MHFA England, Mind, and Business in the Community. It also features industry specific research, case studies, blogs, and guidelines.

To access the toolkit, please click here.

Francis Ingham MPRCA, PRCA Director General said: “We are delighted to provide this helpline service for our members. The industry must do more to improve the mental health and wellbeing of its employees but unfortunately the issue is still stigmatised. 

“We know that working in the PR and communications industry can be demanding, and our research shows that this has had an impact on the wellbeing of our practitioners. This is precisely why we launched the toolkit, to give employees and employers a greater understanding of how to support their employees and colleagues. We have relaunched it to make it an even more useful resource.

“We are delighted to take our campaigning efforts one step further by providing our members with an anonymous helpline to discuss their mental health and general wellbeing.

“I am proud of the industry for making important steps in normalising the debate around mental health but we must do more to ensure the wellbeing of our employees. I urge everyone to get involved in this campaign and destigmatise mental health.”

If would like to find out more information about the PRCA’s mental health campaign or to get involved, please contact


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