Tag: Which?

Which? reveals huge jump in energy-related scams as fraudsters seek to exploit cost of living crisis

Stuart Mitchell

As the cost of living crisis continues to put millions of households under increasing financial pressure, scammers are exploiting fear and confusion around soaring energy bills to ramp up their use of energy-related scams. In the first quarter of this year, figures from Action Fraud obtained by Which? show scams mentioning one of the big six energy firms had risen 10 per cent when compared to the same period last year. January alone saw a 27 per cent year on year increase. Which? believes the true figure is likely to…

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Which? launches Great Value endorsement licence

Stuart Mitchell

As the cost of living crisis continues to bite, the new ‘Great Value’ endorsement and licensing scheme will help consumers to save money on high-quality items from retailers. Consumer champion Which? has added a new endorsement licence category to their prestigious licensing programme to help consumers as the price of everyday products and services continue to rise. The Which? Great Value endorsement recognises those products which both stand up to the rigorous Which? testing standards and also offer excellent value for money. It joins the existing Which? Best Buy, Eco…

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Neither clean nor green: ‘sustainable’ funds falling short of investors’ expectations, Which? research reveals

Stuart Mitchell

Sustainable funds – often referred to as Environmental, Social and Governance (ESG) funds – have become one of the fastest growing sub-sectors in the investment industry. In 2021, of the £43.2 billion that was invested into retail funds by UK investors, £16 billion was put into ‘responsible funds’, Investment Association figures show. There are many labels for investments that consider more than just profits, but Which? research suggests there is often a mismatch between what investors understand to be “ethical” and the fund management industry’s definitions. The consumer champion surveyed…

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Paid-for advertising desperately needed in the Online Safety Bill amid epidemic of fraud, Which? warns

Stuart Mitchell

Consumers believe social media platforms and search engines are failing to adequately protect them from scams, new Which? research has revealed – highlighting why the inclusion of paid-for advertising in the Online Safety Bill is desperately needed.  The consumer champion, alongside online scam victims, MPs and consumer and business organisations, is today calling on Nadine Dorries, Secretary of State for DCMS, and the government to include paid-for advertising in the Online Safety Bill to help tackle an epidemic of scams gripping society.  Which?’s research found that four in 10 (43%)…

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Seven in 10 disabled consumers have faced delivery problems in the past year, Which? reveals

Stuart Mitchell

Which? is calling for online retailers to make it easier for shoppers to specify delivery instructions as new research shows that seven in 10 disabled consumers experienced delivery problems in the last year.  A joint survey carried out by Which? and the Research Institute of Disabled Consumers found that seven in 10 (72%) disabled consumers surveyed had faced one or more problems with a delivery over the last 12 months.  Half of those with a delivery issue (53%) said the courier did not wait long enough for them to answer…

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